Delivery Policy


Please note that your trade jigsaw puzzle order will be processed from the point that we receive payment.

If the item/s are in stock then the order will be dispatched by tracked delivery to the UK within 3 days and you will be provided with tracking details.

IMPORTANT - Please note that if your trade jigsaw is out of stock then it will take 2 weeks to dispatch, as we will print and make it for you on demand. We will notify you of the dispatch date when you place the order and let you know if the puzzles are in stock or not.

We can ship to the EU and Rest of World, however we will provide a bespoke quote for shipping at point of order and confirm the dispatch lead time and shipping times as well.

Please contact us on if you have any further questions about trade order delivery and dispatch.


When we custom make your own puzzle, the manufacturing time is 4 weeks from when you sign off the final artwork. All our custom made orders are dispatched on 24 hour tracked delivery for a UK address and you will be provided with tracking details.

We can also deliver to EU and Rest of World but it will be a bespoke delivery quote/time which will be provided to you at point of order. All lead times and costs will be confirmed with you prior to any order being placed.