Returns Information

Returns Policy

If you are not entirely satisfied with your purchase, you are able to return your items within 30 days of receipt for a full refund or replacement. All returned products must be received in a resaleable condition, we cannot refund goods that have been damaged in the return post, so please pack your item carefully. 

Please note this does not apply to personalised products which are non-refundable.

Please click on the link below to generate a Royal Mail returns label -  Royal Mail Returns
(This service is only available in the  UK) 

Please note: Responsibility for cost of goods return is decided on a case by case basis. If your order is delayed / lost / misrouted we will do our utmost to rectify the issue at no extra cost to our customers.

 If you are outside of the UK or want to speak to a member of the staff, please contact us by e-mail to 

This does not affect your statutory rights.